LynkPrivacy Policy
Effective [Effective date]
This policy explains what personal data [Company legal name] collects when you use Lynk, why, and your rights under Ghana's Data Protection Act, 2012 (Act 843).
What we collect
- Account details: your name, email address, phone number (optional) and a securely hashed password.
- Orders and billing: what you buy, amounts, invoices and wallet transactions.
- Domain registration details you provide, which registries require.
- Messages and AI requests you send through our services, including recipients and content, kept as a log so you can see what was sent and charged.
- Technical data: IP address and a session cookie that keeps you logged in.
We don't collect card or Mobile Money details — payments are handled by our payment provider, Paystack.
How we use it
- to provide the services you order and manage your account;
- to process payments and keep financial records the law requires;
- to send service emails, such as receipts and password resets;
- to prevent fraud and abuse and keep the platform secure.
We don't sell your personal data.
Who we share it with
Only the providers needed to deliver the service:
- Paystack, to process payments;
- our domain registrar and the domain registries, to register your domains;
- our server hosting provider, to run the servers you order;
- our email, SMS and messaging providers, to deliver messages;
- authorities, where the law requires it.
Some of these providers process data outside Ghana.
Cookies
We use one essential cookie to keep you logged in. We don't use advertising or tracking cookies.
How long we keep it
We keep your account data while your account is open. Financial records are kept for as long as tax and accounting law requires. Message logs are kept while your account is open, and you can ask us to delete them.
Your rights
You can ask to see the personal data we hold about you, correct it, or delete it (except what we must keep by law), and you can object to how we use it. Email us at [support@your-domain]. You can also complain to the Data Protection Commission of Ghana.
Security
Passwords are hashed, server credentials are encrypted, and all traffic uses HTTPS. No system is perfectly secure; if a breach affects your data we'll tell you as the law requires.
Contact
[Company legal name], [Registered address, Accra, Ghana]. Email [support@your-domain].